Shipping policy

Thank you for shopping with us. Below is our shipping policy outlining how orders are processed and delivered.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully completed. Orders are not processed, shipped, or delivered on weekends or holidays.

If we experience a high volume of orders, shipments may be delayed slightly. If there is a significant delay in shipping your order, we will contact you.

Shipping Times

Estimated shipping times depend on your location and the shipping method selected at checkout. Shipping estimates are provided by the carrier and are not guaranteed delivery times.

Typical delivery estimates:

• United States: 3–7 business days
• International orders: 7–21 business days

Delivery times may vary due to factors outside of our control such as carrier delays, customs processing, weather, or holidays.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may take 24–48 hours to update.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

If you notice an address mistake, please contact us immediately. Once an order has shipped, we may not be able to change the delivery address.

Lost or Stolen Packages

We are not responsible for packages that are lost or stolen after being marked as delivered by the shipping carrier. If this occurs, please contact the carrier directly to file a claim.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery and provide photos of the damaged item and packaging so we can assist you.

International Shipping

International orders may be subject to customs duties, taxes, or import fees depending on your country's regulations. These charges are the responsibility of the customer.